Shipping Policy:
Effective Date: 10-11-2024
Shipping Coverage:
With our shipping partners, Canada Post and UPS, we ship to any address worldwide.
Shipping Costs:
- -Canada: free shipping for orders over $500 CAD
- -USA.: free shipping for orders over $500 CAD
- -International: free shipping for orders over $500 CAD
Order Processing Time:
- -Orders placed before 11am PST will be shipped same day.
- -Handling time is 1-3 days (Mon-Fri)
- -Transit times are 2-21 business days depending on location
Shipping Times:
Region |
Shipping Time |
Courier Service |
Canada |
2-10 business days |
Canada Post / UPS |
USA |
2-10 business days |
Canada Post / UPS |
International |
7-21 business days |
Canada Post / UPS/DHL |
Please note that these are our standard shipping times.
All applicable duties, tariffs, and customs fees are the responsibility of the customer, and packages returned rejected because of tariffs will not be refunded for shipping.
Tracking Your Order:
- -A tracking number will be provided via email after dispatch.
- -Track your order using Canada Post / UPS services.
- -If you have any tracking queries, our support team is ready to assist.
Order Modifications and Cancellations:
- -If an incorrect delivery address has been entered, please contact the team at cs@cheetahfactoryracing.com to make modifications to your order ASAP. Changing an address after an order is dispatched may not be possible so it is in your best interest to act quickly.
- -Weekend orders are processed the next business day.
- -Contact our customer service for any order changes as soon as possible, we are always happy to make changes or substitutions up until we hand your package off to Canada Post / UPS.
Policy Updates:
- -We periodically update our Shipping Policy.
- -Stay informed by checking our website for the latest information.
CONTACT INFORMATION:
Address:
PO Box 93
1932 Stonecutter Pl, Unit #6
Pemberton, BC
V0N 2L0
Canada
Phone: (604) 894-1880
Email: cs@cheetahfactoryracing.com
Monday to Friday (09:00 - 5:00 PST) (Phone and Email)